Runway Jewel's
No-Hassle Money-Back Guarantee
You want to be pleased with your jewelry. And
we want happy customers. Seems like an easy enough arrangement,
don't you think?
So when you order from Runway Jewel, you know
that you're protected by our 30-Day No-Hassle
Money-Back Guarantee.
If you're dissatisfied with your purchase for
any reason - or for no reason at all - we don't want you to keep
it. Returns are gladly accepted for 30 days.
Contact the to
obtain a Return Merchandise Authorization (RMA).
If you have any questions please feel free
to call us on the phone, email us at
Lifetime Warranty
Runway Jewel stands behind every piece we create with a Lifetime Warranty.
If you find a defect that's escaped our notice, or if a stone comes loose
from its setting, let us know. We'll repair or replace it promptly at no
charge.
A note about colors
Even with the brilliant depth of color of Swarovsky crystal, and a professional
photographer's attention to detail, we find that online pictures can't quite
show you the warmth and shine of your favorite jewelry. It's like they're
on a dimmer switch, turned down to half their brightness! And due to the
variations in computer monitors, colors of the actual jewelry may vary from
the pictures shown.
Rest assured that, if your order
arrives and it doesn't have the sparkle, the rich brilliant color,
or it's just not what you expected, you can always return it
for an instant, hassle-free refund.
If you have any questions, please
don't hesitate to email us at 
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